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Episodes
Every episode of MSP Late Night. Honest conversations with MSP leaders about margins, tech stacks, hiring, vendor chaos and the clients who always need something quickly. The episodes are recorded in Dutch.
AI productivity is more than time saved
AI saves time, but does that also add up to AI productivity? Two tables on where AI delivers value and why performance management at MSPs still often revolves around hours and tickets. Concrete on measuring outcomes, rewarding value and soft skills that carry more weight.
Watch the full episodeProving business value before the client buys
What may a client expect from their MSP today, and who has it harder, the buyer or the seller? Two tables on strategic partnership, the orchestrating role and the gap between AI noise and demonstrable business impact. Concrete on value based selling, why a culture mismatch wrecks an acquisition, and how you build trust before anything has been delivered.
Watch the full episodeThe duty of care of the modern MSP
Security is not a premium but a basic condition for every MSP. This episode takes apart the duty of care, compliance, collaboration and the impact of AI. Concrete on tenant hardening, MDR and client responsibility. Sober, sharp and directly usable for MSPs.
Watch the full episodeFemale leadership in IT: the reality
A sober conversation about female leadership in IT. On intake, outflow, quotas, prejudice and culture on the floor. What really has to change to keep talent and make teams stronger in a tight MSP market.
Watch the full episodeSpecialise or generalise as an MSP
The MSP market is changing fast. Margins are falling, vendors are taking room and consolidation is accelerating. This episode takes apart specialisation, partnerships and new service models, with concrete insight on positioning, security, adoption and scalable growth for MSPs.
Watch the full episodeWorkplace management in the age of AI
A sharp conversation about the workplace of 2030, AI agents and the shift from technology to business value. MSPs have to speed up their own adoption, get data and security in order and take clients along actively, or risk becoming irrelevant.
Watch the full episodeFrom IT supplier to business enabler
The MSP market is growing, but it asks for sharp choices. Scale or specialisation, platform or niche, technology or orchestration. AI and legislation are speeding up the transition. Anyone who wants to stay relevant has to automate, dig into client processes and take the business partner role seriously.
Watch the full episodeAdoption as a success factor for MSPs
Adoption decides whether software pays off. This episode shows why MSPs have to look further than the implementation alone. Behaviour, policy, data and continuous guidance make the difference between unused licences and real value for the client.
Watch the full episodeMSP ecosystems under pressure
The MSP ecosystem is shifting from separate tools to integrated platforms. Integration, scale and orchestration decide success, not price or individual functionality. Distributors are becoming service partners and AI is speeding up the drive for efficiency. For MSPs it comes down to deliberate choices and balance.
Watch the full episodeDigital sovereignty: illusion or necessity?
Digital sovereignty is moving from a policy theme to a strategic reality. What does that mean for MSPs leaning on hyperscalers? On dependency, vendor lock-in, European alternatives and the question of who pays the price of autonomy.
Watch the full episodeWhy some MSPs grow and others do not
Some MSPs grow structurally, others stay stuck in good intentions. This conversation lays bare where the difference sits: focus, sharp propositions, separating hunters from farmers and a predictable pipeline. Practical insight for MSPs who want a grip on commercial growth.
Watch the full episodeIdentity as the foundation for growth
Strategy is more than a budget. This episode shows why identity is the foundation for positioning, sharp choices and lasting growth. MSPs without a clear focus burn sales capacity and lose client relationships.
Watch the full episodeBusiness continuity as a hard requirement for MSPs
Business continuity is not a technical tick box but a board decision. Through NIS2 and chain liability, MSPs have to hold the conversation about risk, lost revenue and the duty of care. Anyone who does not arrange continuity structurally risks clients, reputation and ultimately their right to exist.
Watch the full episodeHR, culture and leadership at MSPs
A sharp conversation about job satisfaction, psychological safety and culture within MSPs. The core question: how do you build an organisation where people want to stay, while steering on growth and results. Practical insight on leadership, acquisitions and holding on to talent.
Watch the full episodeThe future of AI for MSPs
AI is changing the way MSPs work. From automatic ticket triage to data-driven client insight and AI agents steering processes. This episode examines what already works, where the limits sit and how MSPs deal realistically and strategically with automation and intelligence.
Watch the full episodeWhen does private equity fit an MSP
A sharp conversation about growth and ownership in the MSP market. When does an outside investor structure help and when does it frustrate? On timing, autonomy, playbooks and the reality behind scaling up.
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